Refund Policy
Effective Date: February 03, 2026
At Logo Digitizing Pro, customer satisfaction is our priority. This Refund Policy outlines the terms and conditions for returns and refunds.
1. Return Period
You may return most items within 30 days of delivery for a full refund. Items must be unused and in their original packaging.
2. Eligibility for Refunds
To be eligible for a refund, your item must be:
- Unused and in the same condition as received
- In the original packaging
- Accompanied by proof of purchase
3. Non-Refundable Items
The following items are non-refundable:
- Digital products and downloads
- Custom or personalized items
- Clearance or sale items
- Gift cards
4. Return Process
To initiate a return:
- Contact us at admin@logodigitizingpro.com with your order number
- We will provide return instructions
- Ship the item back to us
- Once received, we will process your refund
5. Refund Processing
Once your return is received and inspected, we will send you an email notification. If approved, your refund will be processed within 5-10 business days.
6. Shipping Costs
Original shipping charges are non-refundable. You are responsible for return shipping costs unless the item is defective or we made an error.
7. Exchanges
If you need to exchange an item, please contact us at admin@logodigitizingpro.com to arrange an exchange.
8. Damaged or Defective Items
If you receive a damaged or defective item, please contact us immediately. We will arrange for a replacement or full refund, including shipping costs.
9. Late or Missing Refunds
If you haven’t received your refund within the expected timeframe, please check with your bank or credit card company, then contact us at admin@logodigitizingpro.com
10. Contact Us
For questions about our refund policy, please contact us at admin@logodigitizingpro.com